Love It or It’s Free

That’s how much we believe in what we do.

Our Promise

Take a few bites. If it’s not the best pizza, burger, or dish you’ve had, return it to the Chef on Duty for a full refund.

No argument. No hassle. Your happiness is the only thing that matters.

We don’t make this promise because we expect problems. We make it because we rarely have any.

How It Works

Not satisfied after a few bites? Let us know right away.

Return at least 75% of the item to the Chef on Duty.

Choose your fix: full refund or we remake it fresh.

Questions or Feedback?

Call (847) 895-2122 Review Your Cook

Common Questions

What is Frato’s Happiness Guarantee?
If you’re not satisfied after a few bites, return at least 75% of the item to the Chef on Duty and receive a full refund or a fresh remake. No hassle, no argument.
The Happiness Guarantee applies to direct orders only. Orders placed through third-party delivery apps (DoorDash, Grubhub, UberEats, etc.) are not included.
In-store returns can be made immediately. For delivery or pickup orders, you have 24 hours from the time of your order to return the item.
You must return at least 75% of the item to the Chef on Duty to qualify for a full refund or remake.

Applies to direct orders only. Third-party delivery apps not included.

In-store or next-day returns accepted within 24 hours of order.

© Frato’s Culinary Kitchen · 628 S. Roselle Road, Schaumburg, IL 60193